Roobet help centre: Get support for all your casino issues

The casino ensures your credit card details and data are shielded from breaches, proving it prioritises player safety so you can enjoy your gaming session. Using a credit card has become a convenient method to deposit funds into your Roobet platform. This method combines accessibility with strong security, which allows users from Turkey to fund their Roobet casino accounts quickly and seamlessly. RooBet sign up opens up access to online bookmaker and casino services for players using cryptocurrency for betting. Once you’ve gone through the process, you’ll be able to bet on a wide variety of sports and play thousands of games of chance. Here, we’ve compiled answers to the most frequently asked questions by our community and newcomers alike.

If you need help with your Roobet account, our general help section will help you find clear, concise answers to FAQs about account management, security measures, and more. Since Roobet operates out of Curacao, a jurisdiction that has further tighten up regulation in the past year, all Curaçao-based sites now must follow AML/KYC procedures. Thus, they must try to detects suspicious activities, and prevent their platforms from getting turned in to channels for illegal financial flows.

• However, fully verified members experience a whole new way to play as Roobet’s full library of games, big promotions and exciting tournaments is accessible to them.
• Take note that you won’t be able to do this unless you have funds in your Neteller account already.
• Always provide truthful, verifiable information to avoid complications.
• The platform enforces a four-tiered verification process, each requiring distinct information and documentation to comply with regulations.
• Players place a bet and must decide when to cash out; if they wait too long and the rocket crashes, they lose their stake.
• If the issue persists, let Roobet support know so they can check your account.

Welcome Bonus for New Players

To start betting on sports or playing casino games at Roobet, you need to create an account. Registration takes only a few minutes and can be done directly on the official Roobet website. Once registered, you’ll have access to all features of the platform, including deposits, withdrawals, betting, and bonuses. As noted above, the Roobet KYC verification system is structured across four levels. Each of these aims to enhance user security while also staying faithful to this platform’s regulatory requirements per its given Curacao online gambling license. The first Roobet verification level is mandatory for all users who plan on gambling here using their cryptos.

If you have concerns, you can contact the casino support for fast answers in both English and Turkish. If you have lost or misplaced your 2FA secret recovery code, you will need to contact the support team at Roobet for assistance. Unfortunately, you cannot manually change your account details at Roobet. If you wish to change your account details, you will need to contact the Roobet support team.

Though intrusive, this step complies with anti-money laundering (AML) policies. In summary, withdrawing funds mandates compliance with Roobet’s verification rules, ensuring a secure and regulated gambling environment. Yes, Roobet requires users to complete KYC verification—especially before withdrawing funds. Ensure that all added details are correct as they will be checked with the information given in the following levels.

What should I do if my withdrawal is delayed?

While cryptocurrencies promise privacy, Roobet operates with a transparent KYC (Know Your Customer) policy. The platform enforces a four-tiered verification process, each requiring distinct information and documentation to comply with regulations. When gambling at Roobet, you must know how much time the transaction takes. This simplifies the process, making it easier to manage your gambling activities. Thankfully, credit card deposits don’t take up too much time as they usually take around an hour to push through.

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Level 2 verification asks that you submit a valid identification document. That can be your driver’s license, your passport, or a government-issued ID card. These should be in English, with all text and images clearly visible, so the Roobet staff can easily confirm your nationality and identity. Completing these procedures is vital for gambling here, and Roobet notes that this is pivotal in the site’s protection criteria.

This process helps confirm your identity and ensure safe transactions. Make sure to finish this step to help avoid delays in your cash-out. Withdrawing your winnings should always be quick, secure and hassle-free. At Roobet, you’ll find a range of withdrawal methods tailored to suit different preferences, whether you’re into cryptocurrency or more traditional options. The platform is designed to make https://roobetofficial.com/ cash-outs smooth and efficient, ensuring your money reaches you safely. In the world of crypto gambling, there are only a few brands that have smelled what we would classify as mainstream popularity.

This stage establishes user identity and enables access to basic platform features. Double-check accuracy, as incorrect data may delay future verifications. The final level of verification is to verify your source of funds. You can use payslips, service agreements or financial statements to prove your source of income. Use authentication apps like two-factor authentication Google or Authy to scan it and get a 6-digit code.

Similar to the registration process at Roobet, enabling two-factor authentication for your Roobet account is not complicated. The first step to enabling two-factor authentication for your Roobet account is to download and install an authentication app to your mobile smart device. The reason two-factor authentication is beneficial is that it thwarts your data from being compromised and prevents anyone from making changes to your Roobet account. If you haven’t already enabled two-factor authentication for at Roobet account, it is highly recommended that you do so to increase the security of your account. Higher-level checks may temporarily halt withdrawals until completed. Users caught playing from banned locations face bans and fund forfeiture.